1. Why should I hire a professional window cleaning service?

Hiring a professional ensures your windows are cleaned thoroughly and safely without streaks, scratches, or residue. Professionals use specialized tools and techniques, saving you time and effort while protecting your windows' longevity.

2. How often should I have my windows cleaned?

This largely depends on several factors. We recommend cleaning exterior windows at least twice a year and interior windows once a year. Homes located near the coast, in areas with heavy traffic or active construction, or those with pets or extensive landscaping may benefit from more frequent cleanings to prevent buildup and corrosion.

3. What does your window cleaning service include?

Our full-service package for both exterior and interior windows includes cleaning both sides of the glass, wiping down frames, exposed sills, and screens, as well as cleaning the tracks. For exterior-only cleaning, we clean the exterior glass, wipe down the frames, exposed sills, and screens.

4. What happens if it rains after my windows are cleaned?

Rain itself doesn’t make windows dirty; dirt and debris are the culprits. Rain is basically pure water which will not affect windows that have had the glass, frames, and sills cleaned recently. Our 14-day Rain Guarantee ensures that if rain results in visible residue within two weeks of cleaning, we’ll address the problem at no extra cost.

5. Will your cleaning methods damage specialty glass like tinted, Low E, or heat-treated windows?

No. We use safe, non-abrasive techniques to clean specialty glass. For aftermarket tints or delicate coatings, extra care is taken to avoid scratches or damage.

6. Do I need to be home for the service?

You only need to be present for interior window cleaning. For exterior cleaning, we can complete the job and send you your invoice electronically.

7. How do you clean high or hard-to-reach windows?

We use poles and/or ladders, and other equipment to safely and effectively clean high windows. Extra precautions, such as booties over our technicians feet and our ladders, are taken to protect your walls, floors, and furnishings.

8. How is pricing determined for window cleaning?

Pricing is based on factors like the number, size, type, and accessibility of windows. Contact us for a free estimate tailored to your property. There is a link at the bottom of this page if you’d like a free same-day online estimate.

9. What payment options do you accept?

We accept payments via credit card, ACH, check, or cash. Invoices can be emailed or texted. We can also provide hard copy documentation upon request.

10. Are you insured?

Yes, we carry all necessary insurance and will gladly provide proof upon request.

11. Why is it important to clean both the interior and exterior windows at the same time?

Cleaning both sides ensures your windows look their best without any smudges or streaks. This maximizes the benefits of a professional cleaning and gives you the clearest view possible. However, if you are confident in the cleanliness of the interior portion then there’s no problem with cleaning the exterior only.

12. Can window cleaning extend the life of my windows?

Absolutely. Regular cleaning removes corrosive elements like dirt, salt, and mineral deposits that can cause etching, pitting, or damage over time, extending the life of your windows and their components.

13. What should I do to prepare for window cleaning?

To prepare, please move any delicate items or decorations near the windows.